Customer Care Associate

Rmc | Hr Reetika Ahuja is looking for a Customer Care Associate to join its team in Saki Naka, Mumbai. Freshers can apply. The pay goes up to ₹35,000/month. The team is filling 30 vacancies.

In the employer’s words

Inbound Process- Customer Care, Tele Calling - Salary- 15K To 25K Fr 12Th Pass And Customer Care Experience With Graduate- 25K To 40K. Type : Inbound, Domestic, Sales | Languages : English, Hindi

Salary

You will be paid ₹15,000 – ₹35,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound and Sales
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Sales
• Languages: English, Hindi
• A customer-first, patient attitude

Position details

• Work location: Saki Naka, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 30
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Rmc | Hr Reetika Ahuja reviews applications regularly.