Customer Care Executive

Sai Silks Kalamandir Limited is hiring a Customer Care Executive in Ameerpet, Hyderabad. The team is filling 10 vacancies. Salary is up to ₹19,000/month.

Note from the employer

Excel And Good Communication. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English
• Someone patient and customer-first

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

What you get

Salary: ₹15,000 – ₹19,000 per month, based on skills and experience.

Job details

• Location: Ameerpet, Hyderabad, Telangana
• Vacancies: 10
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Sai Silks Kalamandir Limited.