Customer Care Executive

Sai Sunny Enterprises Private Limited wants to bring on a Customer Care Executive for its Shyam Nagar, Jaipur team. You can earn up to ₹25,000/month. 2 candidates will be hired for this role.

In the employer’s words

Lenses Are An Industry, We Have To Talk To The Customer, Ask His Inquiry And Tell Him Properly About The Lenses. More Than 2 Years Experience Compulsory. | Languages : Punjabi, Hindi, English

Pay and perks

The salary for this role is ₹22,000 – ₹25,000 per month.

Requirements

• At least 2 years of relevant experience
• Graduate or equivalent
• Skills: English, Hindi, Punjabi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Punjabi, Hindi, English
• Someone patient and polite

Day-to-day work

As a Customer Care Executive, your work will include:

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Shyam Nagar, Jaipur, Rajasthan
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sai Sunny Enterprises Private Limited.