Customer Care Executive

A new Customer Care Executive role is open at Sai Sunny Enterprises Private Limited, Shyam Nagar, Jaipur. The pay goes up to ₹25,000/month. There are 2 open positions.

Employer’s description

Optical Industry Lenses Work In Customer Supports Dealing And Handling. More Than 2 Years Experience Compulsory. | Languages : Punjabi, Hindi, English

Compensation

Compensation: ₹22,000 – ₹25,000 per month.

Key responsibilities

As a Customer Care Executive, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Punjabi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Punjabi, Hindi, English
• Someone polite and calm under pressure

Job at a glance

• Work location: Shyam Nagar, Jaipur, Rajasthan
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2

Ready to start? Upload your resume and apply to Sai Sunny Enterprises Private Limited today.