Customer Care Executive

Sai Tvs has an opening for a Customer Care Executive based in Pandra, Ranchi. Salary is up to ₹11,000/month. There are 2 open positions.

Employer’s description

Looking For Suitable Candidate Who Can Look After Post Service Feedback And Handle Service Related Jobs. Languages : Hindi, English

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What you get

You will be paid ₹8,000 – ₹11,000 per month.

Job at a glance

• Location: Pandra, Ranchi, Jharkhand
• Work mode: Work from office
• Shift: 10.00 AM - 6:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sai Tvs.