Customer Care Executive

Trinity TVS Workshop is looking for a Customer Care Executive to join its team in Kanke Road, Ranchi. You can earn up to ₹12,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Verbal communication, Complaint handling, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• Someone customer-first and polite

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Position details

• Location: Kanke Road, Ranchi, Jharkhand
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to Trinity TVS Workshop today.