Customer Care Executive

Start your next role as a Customer Care Executive with Winfinity Technology in Doranda, Ranchi. There are 25 open positions. The pay goes up to ₹16,000/month.

Employer’s description

We Are Looking For A Customer Support Executive To Join Our Team. This Role Involves Handling Calls, Providing Exceptional Customer Support, And Addressing Queries And Concerns Related To Bpo. The Role Offers 12000 - 14000 And A Dynamic Environment With Opportunities For Growth. Key Responsibilities: Handle Customer Calls In A Professional And. Type : Outbound, Domestic | Languages : English

What you will do

• You'll log every interaction and its outcome in the support system.
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Pay and perks

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English
• You are patient and customer-first

Job at a glance

• Job location: Doranda, Ranchi, Jharkhand
• Work mode: Work from office
• Openings: 25
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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