Chat Support Executive

Join Sarvasync as a Chat Support Executive in Vibhuti Khand, Lucknow. No experience? You can still apply. The team is filling 20 vacancies. Salary is up to ₹21,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹15,000 – ₹21,000 per month.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English

Position details

• Job location: Vibhuti Khand, Lucknow, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 20
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Sarvasync.