Customer Care Executive

Sarvasync wants to bring on a Customer Care Executive for its Vibhuti Khand, Lucknow team. 15 candidates will be hired for this role. You can earn up to ₹21,000/month. No experience? You can still apply.

In the employer’s words

Handle Incoming Customer Calls, Emails, And Chat Queries In A Professional Manner Provide Accurate Information About Products, Services, And Company Policiesresolve Customer Complaints And Issues Efficiently And Politelymaintain A Positive Attitude While Dealing With Customers , Follow Up With Customers To Ensure Their Issues Are Resolved. Type : Inbound | Languages : English, Hindi

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi
• A polite, calm under pressure attitude

What the job involves

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.

Compensation

The salary for this role is ₹14,500 – ₹21,000 per month.

Job at a glance

• Location: Vibhuti Khand, Lucknow, Uttar Pradesh
• Work type: Work from office
• Openings: 15
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sarvasync today.