Customer Care Executive

A new Customer Care Executive role is open at SarvaSync, Vibhuti Khand, Lucknow. The team is filling 19 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Handle Incoming Customer Calls, Emails, And Chat Queries In A Professional Mannerprovide Accurate Information About Products, Services, And Company Policiesresolve Customer Complaints And Issues Efficiently And Politelymaintain A Positive Attitude While Dealing With Customers , Follow Up With Customers To Ensure Their Issues Are Resolved. Type : Domestic, Inbound | Languages : Hindi, English

What you will do

As a Customer Care Executive, your work will include:

• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹14,000 – ₹20,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, English
• A patient, calm under pressure attitude

Job at a glance

• Work location: Vibhuti Khand, Lucknow, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 19
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to SarvaSync today.