Telecaller

Selkon Industries Pvt Ltd wants to bring on a Telecaller for its Hoskote, Bengaluru team. Salary is up to ₹30,000/month. There are 3 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi, Telugu, Tamil, English, Kannada

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Kannada, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Hindi, Telugu, Tamil, English, Kannada
• Someone patient and customer-first

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary

You will be paid ₹20,000 – ₹30,000 per month.

Job at a glance

• Work location: Hoskote, Bengaluru, Karnataka
• Work type: Work from office
• Openings: 3
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Selkon Industries Pvt Ltd.