Customer Care Executive

Shine Services Group is looking for a Customer Care Executive to join its team in Hi Tech City, Hyderabad. You can earn up to ₹18,000/month. The team is filling 20 vacancies. Freshers can apply.

Note from the employer

Voice Process. Languages : Hindi

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of Hindi
• Good English
• Freshers can apply
• Languages: Hindi
• Someone polite and patient

Salary

The salary for this role is ₹15,000 – ₹18,000 per month.

Job at a glance

• Location: Hi Tech City, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Employment type: Full time
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Shine Services Group reviews applications regularly.