Customer Care Executive

Start your next role as a Customer Care Executive with Shine Services Group in Yamnampet, Hyderabad. 20 candidates will be hired for this role. You can earn up to ₹19,000/month.

In the employer’s words

Customer Service Representatives Help Customers With Orders And Handle Complaints. In This Role, You Provide Information And Answer Questions Related To The Products And Services Sold By The Company. You Also Process Returns And Forward Complaints To Other Departments Or Supervisors. Type : Inbound, Domestic | Languages : Telugu, Hindi, English

Salary and benefits

Compensation: ₹16,000 – ₹19,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Telugu
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Telugu, Hindi, English
• Someone patient and polite

Position details

• Work location: Yamnampet, Hyderabad, Telangana
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Shine Services Group.