Customer Care Executive

Shine Services Group has an opening for a Customer Care Executive based in Hi Tech City, Hyderabad. There are 20 open positions. The pay goes up to ₹18,000/month. Freshers can apply.

Note from the employer

Voice Prosess. Languages : Hindi

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi
• Someone customer-first and polite

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Quick facts

• Job location: Hi Tech City, Hyderabad, Telangana
• Job type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20

Ready to start? Upload your resume and apply to Shine Services Group today.