Customer Care Executive

A new Customer Care Executive role is open at Shine Services Group, Ranigunj, Hyderabad. 30 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹20,000/month.

Note from the employer

Voice Prosess. Languages : Hindi

Your responsibilities

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Hindi
• Good English
• Freshers can apply
• Languages: Hindi
• A polite, calm under pressure attitude

Position details

• Location: Ranigunj, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Shine Services Group.