Customer Care Executive

Join Shine Services Group as a Customer Care Executive in Mahatma Gandhi Road, Hyderabad. Salary is up to ₹20,000/month. 20 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Ensure The Satisfaction And Loyalty Of Customers In Multiple Industries, Including E-Commerce, Telecommunications And Service Sectors. Type : Inbound, Outbound | Languages : English, Telugu, Hindi

Who can apply

• Open to freshers
• Graduate or equivalent
• Good knowledge of English, Hindi, Inbound, Outbound and Telugu
• Male Only
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English, Telugu, Hindi
• A polite, customer-first attitude

Compensation

The salary for this role is ₹16,000 – ₹20,000 per month.

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Mahatma Gandhi Road, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 20
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Shine Services Group.