Customer Care Executive

Shine Services Group has an opening for a Customer Care Executive based in Begumpet, Hyderabad. Great for first-time job seekers. Salary is up to ₹16,000/month. There are 20 open positions.

Note from the employer

Voice Prosess. Languages : Hindi

Salary and benefits

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• Education: Graduate
• Skills: Hindi
• Good English
• Freshers can apply
• Languages: Hindi
• A polite, customer-first attitude

Your responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Begumpet, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — Shine Services Group reviews applications regularly.