Customer Care Executive

Shine Services Group is hiring a Customer Care Executive in Hi Tech City, Hyderabad. 20 candidates will be hired for this role. You can earn up to ₹25,000/month.

In the employer’s words

Email And Chat Process. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Telugu, Hindi, English

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Domestic, English, Hindi and Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Telugu, Hindi, English
• You are patient and polite

Your responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.

Job at a glance

• Work location: Hi Tech City, Hyderabad, Telangana
• Vacancies: 20
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shine Services Group.