Customer Care Representative

Vindhya E-Infomedia Private Limited is looking for a Customer Care Representative to join its team in Rajaji Nagar, Bengaluru. Salary is up to ₹30,000/month. There are 30 open positions.

Note from the employer

Cse. Type : International | Languages : Kannada, Telugu

Compensation

Compensation: ₹19,000 – ₹30,000 per month.

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• You will meet quality, call-handling and satisfaction targets.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: International, Kannada, Telugu
• Basic English
• Freshers can apply
• Type: International
• Languages: Kannada, Telugu
• You are calm under pressure and patient

Position details

• Job location: Rajaji Nagar, Bengaluru, Karnataka
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Vindhya E-Infomedia Private Limited reviews applications regularly.