Customer Care Associate

Shunya Tattva Management Consultants is looking for a Customer Care Associate to join its team in Navi Mumbai, Mumbai. The team is filling 30 vacancies. Great for first-time job seekers. The pay goes up to ₹25,000/month.

In the employer’s words

Responsible For Handling Customer Queries, Resolving Complaints, And Providing Accurate Information Through Calls, Emails, Or Chat.Maintain Excellent Customer Service, Ensure Timely Issue Resolution, And Build Positive Customer Relationships. Type : Inbound, Outbound, Domestic

Compensation

The salary for this role is ₹16,000 – ₹25,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• A polite, patient attitude

Key responsibilities

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Job details

• Work location: Navi Mumbai, Mumbai, Maharashtra
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Shunya Tattva Management Consultants.