Customer Care Executive

A new Customer Care Executive role is open at Shunya Tattva Management Consultants, Begumpet, Hyderabad. The team is filling 20 vacancies. The pay goes up to ₹30,000/month.

In the employer’s words

Customer Care Associate (Retention) | Secunderabad | Ctc Up To 4.5 Lpa | In-Hand 37K38K | 9:30 Am6:30 Pm | 6 Days Working | Sunday Fixed Off | Graduate + 1 Year Banking Outbound Sales Experience | Good Communication | Inbound/Outbound Calling | Interview: 20Th21St August. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound, International, Mutual Funds | Languages : Hindi, Hindi, English, Telugu

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Salary

Compensation: ₹16,000 – ₹30,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi, Inbound, International, Mutual Funds, Outbound, Sales, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound, International, Mutual Funds
• Languages: Hindi, Hindi, English, Telugu
• You are polite and calm under pressure

Job details

• Location: Begumpet, Hyderabad, Telangana
• Job type: Full time
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20

Ready to start? Upload your resume and apply to Shunya Tattva Management Consultants today.