Customer Care Executive

Join Shynr Pvt Ltd as a Customer Care Executive in Madhapur, Hyderabad. Great for first-time job seekers. The team is filling 30 vacancies. The pay goes up to ₹15,000/month.

In the employer’s words

Resolving Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively. Responding To Customer Inquiries Accurately And On Time, Through Various Channels, Including Phone, Email And Chat. Type : Inbound | Languages : Telugu, Hindi, English

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Telugu
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Telugu, Hindi, English
• Someone calm under pressure and customer-first

Day-to-day work

As a Customer Care Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Job at a glance

• Location: Madhapur, Hyderabad, Telangana
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Shynr Pvt Ltd reviews applications regularly.