Customer Care Associate

Silgate Solutions Limited wants to bring on a Customer Care Associate for its Thane, Mumbai team. The team is filling 30 vacancies. Salary is up to ₹30,000/month. Freshers can apply.

In the employer’s words

Customer Care Associate. Languages : Malayalam, Hindi

Compensation

You will be paid ₹18,000 – ₹30,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Hindi and Malayalam
• Basic English
• Freshers can apply
• Languages: Malayalam, Hindi

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Silgate Solutions Limited today.