Customer Care Associate

Smart Hr Services is hiring a Customer Care Associate in Juinagar east, Mumbai. Salary is up to ₹24,500/month. 29 candidates will be hired for this role.

In the employer’s words

Customer Service / Cross Sales Executive Job Description We Are Hiring. Customer Service / Cross Sales Executives For A Leading Company. Freshers And Experienced Candidate Are Welcome To Apply. Candidates Should Have Good Communication And Interpersonal Skills With A Customer-Focused Approach. The Role Involves Handling Customer. Type : Inbound, Domestic, Sales, Outbound | Marketing | Languages : Marathi, Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi, Marketing, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound
• Marketing
• Languages: Marathi, Hindi, English
• A patient, customer-first attitude

Salary

The salary for this role is ₹15,789 – ₹24,500 per month.

Job details

• Location: Juinagar east, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 29
• Job type: Full time
• Work type: Work from office

Apply today and take the next step in your career with Smart Hr Services.