Customer Care Executive

Start your next role as a Customer Care Executive with Supertek in Raidurgam, Hyderabad. There are 5 open positions. Salary is up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Telugu, English, Hindi

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, Hindi, Sales, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Telugu, English, Hindi
• A customer-first, calm under pressure attitude

Job details

• Location: Raidurgam, Hyderabad, Telangana
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:00 PM or 10:00 AM - 7:00PM| Monday to Saturday
• Work mode: Work from office
• Vacancies: 5

Ready to start? Upload your resume and apply to Supertek today.