Customer Service Manager

Spark Square is hiring a Customer Service Manager in Vasanthapura, Bengaluru. You can earn up to ₹20,000/month. The team is filling 2 vacancies.

In the employer’s words

Computer Mein Data Entry Karna Hain. Handling Calls. Documentation And Filing Work. More Than 2 Years Experience Compulsory. | Basic Excel, MS Word | Skills Needed : Email

Candidate profile

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Basic Excel, Email and Ms Word
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel, MS Word
• Skills Needed: Email

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Pay and perks

Compensation: ₹18,000 – ₹20,000 per month.

Job at a glance

• Job location: Vasanthapura, Bengaluru, Karnataka
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Openings: 2
• Employment type: Full time

Apply today and take the next step in your career with Spark Square.