Customer Care Executive

A new Customer Care Executive role is open at Spider Green Energy Solutions Pvt Ltd, Madhapur, Hyderabad. Freshers can apply. The pay goes up to ₹18,000/month.

Note from the employer

Handle Customer Enquiries Through Calls, Whatsapp, And Email. Understand Customer Requirements, Explain Products, Generate And Follow Up On Leads, Prepare Quotations, And Convert Enquiries Into Sales. Resolve Customer Issues, Maintain Crm Records, Coordinate With Internal Teams, Ensure Customer Satisfaction, And Achieve Monthly Sales Targets. Marketing | Type : Sales | Languages : Hindi, Telugu, English

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marketing, Sales, Telugu
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Type: Sales
• Languages: Hindi, Telugu, English

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Compensation

You will be paid ₹14,000 – ₹18,000 per month.

Position details

• Location: Madhapur, Hyderabad, Telangana
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Spider Green Energy Solutions Pvt Ltd.