Senior Customer Care Associate

Startek is hiring a Senior Customer Care Associate in Kudlu Gate, Bengaluru. Salary is up to ₹29,000/month. There are 30 open positions.

Employer’s description

Escalation Dask Customer Support Executive Voice Process. Type : Outbound, International, Sales, Inbound, Domestic | Languages : English, Hindi, Kannada, Telugu, Tamil

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, International, Kannada, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, International, Sales, Inbound, Domestic
• Languages: English, Hindi, Kannada, Telugu, Tamil

Compensation

Salary: ₹22,000 – ₹29,000 per month, based on skills and experience.

Day-to-day work

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Position details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site

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