International Technical Support - V...

Looking for an International Technical Support - V... role in Whitefield, Bengaluru? Subhadra Jobs Consultancy is hiring now. You can earn up to ₹30,000/month. 15 candidates will be hired for this role.

Employer’s description

Provide Technical Support Over International Voice Calls For Broadband, Wi-Fi, Router, Tv, And Mobile Issues. Minimum 1 Year Of International Technical Support Voice Experience With Fluent English Required. **24/7 Rotational Shifts, Rotational Week-Offs, Work From Office.**. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹28,000 – ₹30,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• You are polite and patient

Quick facts

• Job location: Whitefield, Bengaluru, Karnataka
• Interview timings: 03:00 PM - 07:00 PM | Monday to Friday
• Employment type: Full time
• Vacancies: 15
• Work type: On-site
• Working hours: 24/7 Rotational Shift | Monday to Friday

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