Chat Process Executive

Sunshine manpower solutions is hiring a Chat Process Executive in Hebbal, Bengaluru. Freshers can apply. There are 30 open positions. You can earn up to ₹30,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : English

What you will do

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.

Salary

The salary for this role is ₹20,000 – ₹30,000 per month.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic and English
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English

Position details

• Work location: Hebbal, Bengaluru, Karnataka
• Employment type: Full time
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Shift: 24/7 Shifts | Monday to Saturday 2-way cab will be provided
• Vacancies: 30
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Sunshine manpower solutions reviews applications regularly.