Chat Process Executive

Looking for a Chat Process Executive role in Sahakara Nagar, Bengaluru? Sunshine manpower solutions is hiring now. You can earn up to ₹25,000/month. 30 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

What you get

Compensation: ₹20,000 – ₹25,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• You are polite and patient

Day-to-day work

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Job details

• Job location: Sahakara Nagar, Bengaluru, Karnataka
• Job type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Timings: 24/7 shifts| Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Sunshine manpower solutions today.