Customer Care Representative

Start your next role as a Customer Care Representative with Suraj P K (Anvaya HR Inc) in Marathahalli, Bengaluru. The pay goes up to ₹22,000/month. 20 candidates will be hired for this role.

Note from the employer

Handle Customer Calls And Provide Support.Resolve Customer Queries And Complaints.Provide Accurate Information To Customers.Maintain Good Communication And Customer Service.Hindi And English Mandatory. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

What you will do

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.

Salary and benefits

You will be paid ₹19,000 – ₹22,000 per month.

Job details

• Location: Marathahalli, Bengaluru, Karnataka
• Openings: 20
• Job type: Full time
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Suraj P K (Anvaya HR Inc).