Customer Care Executive

A new Customer Care Executive role is open at Suvij Kids Photography, Chhani Jakat Naka, Vadodara. The pay goes up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Hindi and English, Typing speed, Complaint handling, Verbal communication
• Female Only
• No English required
• Freshers can apply
• You are calm under pressure and patient

Job details

• Work location: Chhani Jakat Naka, Vadodara, Gujarat
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

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