Customer Care Executive

Trustbox Global Solutions Private Limited is hiring a Customer Care Executive in Nizampura, Vadodara. 30 candidates will be hired for this role. You can earn up to ₹12,000/month. Freshers can apply.

In the employer’s words

Male Female Both Can Apply Position: Customer Support Vodafone Idea (Vi Process)Location: Vadodaradepartment: Operations / Customer Retentioneducational Qualificationminimum 10Th / 12Th Pass Freshers And Experienced Candidates Can Apply.Good Communication Skills In Gujarati And Hindi. Basic Understanding Of English Is Preferred. No Sales And Target. Type : Domestic | Languages : Marathi, Gujarati, Hindi

What we are looking for

• Open to freshers
• Education: Below 10th
• Comfortable with Domestic, Gujarati, Hindi, Marathi
• No English required
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Gujarati, Hindi
• Someone patient and customer-first

Your responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.

Salary

The salary for this role is ₹10,500 – ₹12,000 per month.

Position details

• Job location: Nizampura, Vadodara, Gujarat
• Vacancies: 30
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Trustbox Global Solutions Private Limited reviews applications regularly.