Bpo Telecaller / Bpo Tele Calling

Swiggy has an opening for a Bpo Telecaller / Bpo Tele Calling based in Koramangala, Bengaluru. Freshers can apply. The pay goes up to ₹20,000/month. The team is filling 3 vacancies.

Employer’s description

Bpo Telecaller - Swiggy, Location- Koramangala, Bangalore, Salary Up To 20K Per Month, Languages Required Hindi, English And Kannada, Job Role- Bpo / Telecaller. Type : Outbound, Inbound, Sales, Domestic | Marketing | Languages : English, Hindi, Kannada

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Marketing
• Languages: English, Hindi, Kannada
• A polite, patient attitude

Pay and perks

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Quick facts

• Job location: Koramangala, Bengaluru, Karnataka
• Openings: 3
• Interview timings: 9:00 AM - 1:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

Click Apply to send your profile to Swiggy. It takes less than a minute.