Customer Care Executive

A new Customer Care Executive role is open at Taiton Hardware Private Limited, Yellareddy Guda, Hyderabad. 2 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

We Are Hiring A Customer Support Executive For Taiton Hardware. The Candidate Will Be Responsible For Handling Customer Calls, Answering Product-Related Queries, And Resolving Customer Issues. The Role Includes Guiding Customers On Hardware Products, Maintaining Records, And Coordinating With The Sales Team.Candidates Should Have Good Communicati. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Hindi, Sales
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi
• A polite, patient attitude

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.

Compensation

Compensation: ₹20,000 – ₹25,000 per month.

Job details

• Work location: Yellareddy Guda, Hyderabad, Telangana
• Openings: 2
• Work type: Work from office
• Working hours: 10:30 AM - 8:00 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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