Customer Care Executive

Tata Digitide wants to bring on a Customer Care Executive for its Hi Tech City, Hyderabad team. Freshers can apply. The team is filling 20 vacancies. Salary is up to ₹17,000/month.

Note from the employer

The Network Of Services, Tools, And Teams A Company Puts In Place To Help Customers Resolve Issues. Type : Inbound | Languages : Telugu, Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: English, Hindi, Inbound, Telugu
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Telugu, Hindi, English
• Someone patient and customer-first

Key responsibilities

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹15,000 – ₹17,000 per month.

Quick facts

• Location: Hi Tech City, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Ready to start? Upload your resume and apply to Tata Digitide today.