Customer Care Associate

Technotask Business Solutions Private Limited is hiring a Customer Care Associate in Thane West, Mumbai. You can earn up to ₹21,000/month. The team is filling 30 vacancies.

Employer’s description

Kickstart Your Career With Us! We Are Hiring For Customer Support Role At Thane Location. Freshers And Experience Are Welcome. Type : Inbound, Sales, Outbound, Domestic, International | Languages : English, Hindi

Compensation

You will be paid ₹18,000 – ₹21,000 per month.

Day-to-day work

• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Sales, Outbound, Domestic, International
• Languages: English, Hindi

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Technotask Business Solutions Private Limited reviews applications regularly.