Customer Care Executive

Technotask Business Solutions Private Limited has an opening for a Customer Care Executive based in Khursipar, Bhilai. No experience? You can still apply. The team is filling 30 vacancies. The pay goes up to ₹15,600/month.

Employer’s description

Job Description Detail Customer Support Associate For Telugu & Hindi Languagevacancy Type Permanent - Full Time Designation - Customer Support Associate (Csa) Process Voice (Bpo) Working Hour 9 Hrs. / Rotational Shift Location Bhilai (New Khursipar) Eligibility Criteria Good Communication Skills In Telugu & Hindiskill Set Telugu. Type : Inbound, Outbound, Domestic | Languages : English, Hindi, Telugu

Salary

The salary for this role is ₹13,000 – ₹15,600 per month.

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: English, Hindi, Telugu
• You are patient and calm under pressure

Position details

• Work location: Khursipar, Bhilai, Chhattisgarh
• Interview timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: Any Rotational Shifts
• Vacancies: 30
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Technotask Business Solutions Private Limited.