Customer Care Executive

Technotask Business Solutions Pvt. Ltd. wants to bring on a Customer Care Executive for its Khursipar, Bhilai team. You can earn up to ₹15,000/month. Freshers can apply. The team is filling 30 vacancies.

Employer’s description

Customer Support Associatevacancy Type Permanent - Full Time / Part Timer Designation - Customer Support Associate (Csa) Process Voice (Bpo) Working Hour 9 Hrs. / Rotational Shift Location Bhilai (New Khursipar) Eligibility Criteria Good Communication Skills Englishskill Set Good English Qualification: - 12Th, Diploma Or Graduation Age: - 18. Type : Inbound | Languages : English

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• Someone patient and polite

Key responsibilities

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹10,500 – ₹15,000 per month.

Position details

• Job location: Khursipar, Bhilai, Chhattisgarh
• Work mode: On-site
• Job type: Full time
• Vacancies: 30
• Interview timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Shift: Rotational Shifts

If this job suits you, apply now — shortlisted candidates will be contacted by Technotask Business Solutions Pvt. Ltd..