Customer Care Executive

Technotask Business Solutions Private Limited has an opening for a Customer Care Executive based in Gandhinagar, Bhopal. Freshers can apply. There are 30 open positions. Salary is up to ₹18,000/month.

Employer’s description

Customer Support Associatesalary: 12,000 18,000Process: Inbound / Outboundshift: Rotationaleligibility: 12Th Pass & Aboverequirement: Good English Communicationlocation: It Park, Site 8, Bhopalhr Contact: Ankit Wagh 9203344865. Languages : Hindi, English

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are customer-first and calm under pressure

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Pay and perks

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Job at a glance

• Job location: Gandhinagar, Bhopal, Madhya Pradesh
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Technotask Business Solutions Private Limited.