Tele Caller

Looking for a Tele Caller role in Singasandra, Bengaluru? Tej Fintech Smart Financial Solution is hiring now. Freshers can apply. Salary is up to ₹20,000/month. The team is filling 5 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Verbal communication, CRM tools, Typing speed
• Basic English
• Freshers can apply
• A patient, polite attitude

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Position details

• Work location: Singasandra, Bengaluru, Karnataka
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Tej Fintech Smart Financial Solution.