Customer Care Executive

A new Customer Care Executive role is open at Temerity Careers Private Limited, Hi Tech City, Hyderabad. The pay goes up to ₹23,000/month. The team is filling 20 vacancies. Great for first-time job seekers.

Employer’s description

Need To Resolve The Customer Query Regarding The Product. Type : Inbound, International, Domestic, Sales | Languages : Hindi, English

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.

Salary

You will be paid ₹16,000 – ₹23,000 per month.

Requirements

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound, International, Sales
• Female Only
• Good English
• Freshers can apply
• Type: Inbound, International, Domestic, Sales
• Languages: Hindi, English
• You are polite and calm under pressure

Position details

• Work location: Hi Tech City, Hyderabad, Telangana
• Job type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Temerity Careers Private Limited. It takes less than a minute.