Telecaller

The Professional Couriers is hiring a Telecaller in BTM Layout, Bengaluru. You can earn up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Skills: Typing speed, Complaint handling, CRM tools, Verbal communication
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Day-to-day work

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Job location: BTM Layout, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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