Customer Care Associate

Looking for a Customer Care Associate role in Thane, Mumbai? Tricity realators is hiring now. You can earn up to ₹20,000/month. 10 candidates will be hired for this role.

Note from the employer

Customer Support. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, English

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Gujarati
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, English

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Tricity realators reviews applications regularly.