Customer Care Associate

Looking for a Customer Care Associate role in Thane, Mumbai? Twiite Business is hiring now. No experience? You can still apply. You can earn up to ₹20,000/month. The team is filling 10 vacancies.

In the employer’s words

Handle Inbound And Outbound Calls. Promote Membership Plans. Guide Users Through Platform Features. Type : Inbound, Domestic, Outbound | Languages : Gujarati, Tamil, Telugu, Kannada, Marathi, Hindi, English

Salary and benefits

Compensation: ₹18,000 – ₹20,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: Below 10th
• Good knowledge of Domestic, English, Gujarati, Hindi, Inbound, Kannada, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Gujarati, Tamil, Telugu, Kannada, Marathi, Hindi, English

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Work type: Work from office
• Vacancies: 10
• Timings: 10.00 AM - 7.00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Twiite Business reviews applications regularly.