Call Quality Analyst

A new Call Quality Analyst role is open at Ultra Pest Control Pvt Ltd, Andheri East, Mumbai. The team is filling 2 vacancies. You can earn up to ₹28,000/month.

In the employer’s words

A Call Analyst (Or Call Quality Analyst) Monitors, Audits, And Evaluates Customer Interactionsincluding Calls, Emails, And Chatsto Ensure Compliance With Quality Standards, Identify Performance Trends, And Improve Customer Experience. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Pay and perks

The salary for this role is ₹20,000 – ₹28,000 per month.

What you will do

• Follow up on leads and convert them into sales
• Explain products and offers clearly and handle objections
• Share market and competitor feedback with the team
• Record visits, calls and orders in the CRM or daily report
• Achieve monthly sales and collection targets

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are target-driven and persuasive

Job at a glance

• Job location: Andheri East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Ultra Pest Control Pvt Ltd.