Customer Support Executive -Inbound

V Catch is hiring a Customer Support Executive -Inbound in Mathikere, Bengaluru. The pay goes up to ₹21,000/month. 10 candidates will be hired for this role.

In the employer’s words

Handle Inbound Customer Calls And Emails. Resolve Customer Queries And Manage Escalations. Update Customer Records In Crm. Languages : Hindi

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Hindi
• Good English
• Freshers can apply
• Languages: Hindi
• A customer-first, polite attitude

Day-to-day work

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹17,000 – ₹21,000 per month.

Quick facts

• Work location: Mathikere, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 10
• Job type: Full time

Apply today and take the next step in your career with V Catch.