Customer Care Executive

Vagarious Solutions Private Limited wants to bring on a Customer Care Executive for its Yousufguda, Hyderabad team. The pay goes up to ₹18,000/month. The team is filling 5 vacancies.

In the employer’s words

Job Title: Customer Support Executive Female Candidatesexperience: 03 Yearslocation: Yousufguda, Hyderabadgender Preference: Female Candidatesjob Summary:We Are Seeking A Customer Support Executive To Handle Customer Queries, Provide Accurate Information, And Ensure Customer Satisfaction. This Role Is Ideal For Female Candidates With Strong Commun. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Telugu, Hindi, English

Compensation

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Hindi, Inbound, Outbound and Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Telugu, Hindi, English
• A patient, polite attitude

Job at a glance

• Location: Yousufguda, Hyderabad, Telangana
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

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