Customer Care Executive

Start your next role as a Customer Care Executive with Vannstar Healthcare Private Limited in Ramanthapur, Hyderabad. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

Job Overviewwe Are Looking For A Customer Care Executive To Handle Customer Inquiries, Assist With Product Information, And Support Customers Throughout Their Hair Care Journey. The Role Involves Handling Whatsapp Chats, Calls, And Follow-Ups, Ensuring A Smooth Consultation And Purchase Experience.Key Responsibilities1. Customer Interaction. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Gujarati, English, Hindi

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English, Gujarati, Hindi and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Gujarati, English, Hindi

Quick facts

• Work location: Ramanthapur, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Job type: Full time
• Work type: Office-based

Apply today and take the next step in your career with Vannstar Healthcare Private Limited.